Shipping & Returns

Free Standard Delivery On Orders Over R800

Deluxe Shop offers FREE delivery on orders over R800, shipping for orders under R800 will be charged at R150 per shipment. Once an order is dispatched it may take between 5-10 working days for delivery. Orders are not always dispatched on the day of ordering. 

We will always aim for the quickest time possible - depending on the time of your order and the area you live in, some delays may occur. Some increased charges may occur for rural areas or on Game Farms, Mines, Farms etc. Peak periods such as Black Friday and Christmas may result in some delays.

No shipping costs apply to treatments/vouchers purchased.

Delivery Methods

In general orders are dispatched on the day after they are received, however at busy times this may not be possible. Please therefore allow up to one week for delivery. Orders sent by courier need to be signed-for on delivery.

Claims for damage, packing errors or non-delivery of goods must be received by DeluxeShop within 14 days of placing your order. In the event that no such claim is received within the specified time period, the sale will be considered final and the goods deemed to be received in good working condition and as ordered.

Peak Periods

During very busy periods, like Black Friday and December holidays, alternate delivery times should be taken into consideration for all delivery options. We will keep you posted on the actual delivery time.

Return & Refund Policy

If you are not 100% satisfied with your course purchase at Deluxe Laser & Aesthetics, you can make use of the outstanding credit for any other treatments at any of our branches. Unopened retail products can be credited or refunded within 5 days of purchase.

FOR ONLINE PURCHASE RETURNS PLEASE CONTACT : SALES@DELUXESHOP.CO.ZA